Don't focus all your attention on obtaining new customers.

Position your company as the only REAL choice.

No one owes you a referral — but you are in control of how you obtain them.

The most overlooked source of customers is right at your fingertips.

You are there to engage with prospects … so get busy.

What's your game plan?

Is advertising controlling your business?

Advertising is more expensive than you think.

Routine conversations between management and staff can easily go sideways. Dig deep and find the cause.

Energize your employees by setting higher standards for yourself.

Don't assume that when someone says they are a "manager" that they are qualified.

As a business owner, you might be carrying dangerous weapons.

Don't think about what you can get out of them … think about what they can get out of you.

Doing good work at an honest price is important in building your business, but is it enough? Maybe not…

Here's how to find, hire and maintain quality workers.

When your customers don't pay on time, you have to make some tough decisions. Here's how to put together a plan that works.

Improper disposal can carry hefty fines and civil penalties. Be smart — and compliant — when discharging wastewater.

It seems that many carpet cleaners have a good bit of anxiety regarding the Carpet and Rug Institute Seal of Approval program.

Are there solutions to cleaners' concerns?

Cleanfax magazine brings you all the details on the IICRC's choice in a new era of management.

Denise Hedden outlines her pathway to success with a rapidly-expanding cleaning and restoration company.

Joe Dan Reed went from working in television to security systems to janitorial to carpet cleaning. His pathway to success is one to imitate.

Some may say this is a "man's industry." Not so fast, says Donna Scalfaro. She has overcome challenges and is now a force in her marketplace.

Jason Hendricks started young in the industry and has never lost his initial drive to be successful. Here’s how he did it.