I am looking to put a disclaimer sign at the entrance about not being responsible for damage to a pre-existing damage etc. Any suggestions on what all should this sign include?
I like to use the positive approach for this. I like the sign to read "We are responsible for all items except". You can list the same items as before but I think it reassures the customer that you are not trying to exclude any responsibility.
Mr Frey says it pretty well. Sonnys has signs for sale through a vendor that are similiar, which is what we use. Trying to put some kind of positive spin on it like you stated is going to leave you open to unforseen problems, and believe me, customers will call you on it.
YOU MIGHT WANT TO ADD NOT RESPONSIBLE FOR VEHICALS OVER 100,000 MILES OR OLDER THAN 10 YRS ( THESE ARE VEHICALS WITH A LOT OF WARE AND WILL COVER YOU ON MANY MANY VEHICALS) ALSO NOT RESPONSIBLE FOR PROTRUDING VALVE STEMS THIS IS WERE THE VAVLE STEM PASSES THE TIRE AND CAN BE CUT BY RAILS. 1 MORE THING I HAVE ON MINE IS WE DO NOT CHECK FOR SCATHES, DENTS, OR DINGS BEFORE ENTERING THE WASH. COUSTOMERS DO NOT NOTICE THESE THING UNTIL THEY HAVE A CLEAN CAR.
PC&D COMMUNITY
Bulletin Boards
View and post messages in our industry bulletin boards:
Using a panel of experienced, dedicated and passionate experts in a wide variety of car care specialties, PC&D is able to help its readers find answers to everyday questions, as well as more unusual ones.
Simply use the links below to direct your question toward the appropriate expert(s), and PC&D will send it on to a member of its Advisory Board or an expert in the subject's field.
PC&D's Editor in Chief, Kate Carr, welcomes ideas, comments and suggestions for making the magazine the best it can be for its readers. If you're interested in submitting an article or want to suggest a topic, please contact Kate at (518) 779 - 1667, kcarr@carwash.com.
The magazine accepts articles from a variety of consultants and industry experts. We favor a "how-to" approach that helps readers solve problems or improve business. Pieces promoting manufacturing companies or their products are not appropriate.
Article submissions typically contain 750 to 1,500 words. If accepted for publication, articles will be edited for style, clarity and length.