DAMAGE CONTROL BULLETIN BOARD
Posted By Dave Pletke on 10/15/2009 at 1:13:10 PM
 

I am looking to put a disclaimer sign at the entrance about not being responsible for damage to a pre-existing damage etc.  Any suggestions on what all should this sign include?

Responses:

RE: Disclaimer Sign: Kevin Frey: 10/16/2009 1:59:49 PM
Our signs read
 
Not responsible for the following
 
Personal articles or money left in vehicle
Antennas not fully removed or lowered by you
Loose equipment, trim, molding or mirrors that come off upon contact with the equipment
Water damage from leaky or unsecured windows and sunroofs
Automatic door locks & alarms not deactivated by you
Non-Factory wheels/wheel covers
Non-Factory equipment such as bug guards wind guards etc...
Automatic wiper rain sensors
Spare tire covers

RE: Disclaimer Sign: Ron Holub: 10/17/2009 11:26:12 AM
I like to use the positive approach for this.  I like the sign to read "We are responsible for all items except".  You can list the same items as before but I think it reassures the customer that you are not trying to exclude any responsibility.

RE: Disclaimer Sign: eric wuest: 10/29/2009 5:13:20 PM
Mr Frey says it pretty well.  Sonnys has signs for sale through a vendor that are similiar, which is what we use.  Trying to put some kind of positive spin on it like you stated is going to leave you open to unforseen problems, and believe me, customers will call you on it.

RE: Disclaimer Sign: BRAD CASTROVILLARI: 2/9/2010 3:01:06 PM
 YOU MIGHT WANT TO ADD NOT RESPONSIBLE FOR VEHICALS OVER 100,000 MILES OR OLDER THAN 10 YRS ( THESE ARE VEHICALS WITH A LOT OF WARE AND WILL COVER YOU ON MANY MANY VEHICALS)  ALSO NOT RESPONSIBLE FOR PROTRUDING VALVE STEMS THIS IS WERE THE VAVLE STEM PASSES THE TIRE AND CAN BE CUT BY RAILS.  1 MORE THING I HAVE ON MINE IS WE DO NOT CHECK FOR SCATHES, DENTS, OR DINGS BEFORE ENTERING THE WASH. COUSTOMERS DO NOT NOTICE THESE THING UNTIL THEY HAVE A CLEAN CAR.

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